Answers to

Frequently asked questions

Basics
Will I have access to the course for life?
Yes. Purchasing this course once will give you unlimited access for life. You will also receive complimentary updates and additional classes within this course should any be created in the future.
How does the mentorship work?
You will have access to your teacher's personal email to ask any question or get feedback on work. For more general questions please take advantage of peer mentoring by posting questions to the community Facebook group.
What topics are covered?
For a full list of topics please visit the course preview area and scroll through the topics and lesson titles. Topics range from career advice to design aesthetic.
Is software required?
The course lessons are all available for viewing online. However if you'd like to follow along and try out some of the techniques that are shared you may want the following software. You can get a free 30 day trial on Adobe.com to practice, and then upgrade to a monthly subscription when you're ready.

- Adobe After Effects
- Adobe Illustrator
- Adobe Photoshop
Account
Can I share this course?
You can share a link to WinningDesigner.com with your colleagues and encourage them to purchase access for themselves. But please do not ever give away or sell your login information to this course. Legal action may be pursued if your login credentials are found to have been shared publicly or with other friends.
What's the refund policy?
Yes, if you are not satisfied with the content in the course you can request a full refund by emailing team@winningdesigner.com with the subject "Refund". This request must be made within 30 days of the purchase.
How do I access the supplimental information?
This course comes with bonus documents that are available as soon as you purchase the course. You can find these materials under the Bonus section on your dashboard. If you are having any trouble viewing please post to the Facebook group or email our support team@winningdesigner.com.
Where do I access the Facebook Group?
Those who purchase the course can gain access to our Facebook group at Facebook.com/groups/winningdesigner. This is a private group and an admin will first verify your purchase and then approve your request to join.
Other
What company owns this course?
Jo Lord is represented by Evolve, a creative coaching program by Revolution Youth, INC. Based in Burlington, Vermont. For more information on our nonprofit please visit revolutionyouth.com.
Do you offer scholarships or discounts?
Yes, we offer discounts and in some cases free access to this course to students under 25. Please email a request to team@winningdesigner.com with the subject "discount" to apply.
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